Customer Satisfaction - All

Published by:
Colchester Borough Council
Last updated:
08 August 2020
Topic:
Not added
Licence:
Open Government Licence

Summary

 

Our Contact & Support centre regularly surveys customers to measure satisfaction with the telephone service received. 
Each survey period runs for 1 month and aims to record the views of as many customers as possible.

Question 5 – “Do you feel you were treated fairly today?” was introduced in December 2017.

 

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Link to the data Format File added Data preview
Customer Satisfaction Survey Results - Download XML 08 August 2020 Not available
Customer Satisfaction Survey Results - Download CSV 08 August 2020 Preview
Customer Satisfaction Survey Results - Service XML 04 January 2020 Not available
Customer Satisfaction Survey Results - Service JSON 04 January 2020 Not available
Customer Satisfaction - All - Download HTML 04 January 2020 Not available