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Overall Customer Centre Satisfaction (%) - CYCPerformance Indicator : CFS01
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Download this file| KpiId | KpiName | Value | DataType | Period | StartDate | EndDate | CollectionFrequency |
|---|---|---|---|---|---|---|---|
| CFS01 | Overall Customer Centre Satisfaction (%) - CYC | 67.21 % | Percentage | 2010/2011 | 2010-04-01 | 2011-03-31 | Monthly |
| CFS01 | Overall Customer Centre Satisfaction (%) - CYC | 73.84 % | Percentage | 2010/2011_Q3 | 2010-10-01 | 2010-12-31 | Monthly |
| CFS01 | Overall Customer Centre Satisfaction (%) - CYC | 72.32 % | Percentage | 2010/2011_Oct | 2010-10-01 | 2010-10-31 | Monthly |
| CFS01 | Overall Customer Centre Satisfaction (%) - CYC | 79.33 % | Percentage | 2010/2011_Nov | 2010-11-01 | 2010-11-30 | Monthly |