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Benefits % calls answered in 20 seconds - TOTAL
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Download this fileKpiId | KpiName | Value | DataType | Period | StartDate | EndDate | CollectionFrequency |
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YCC157 | YCC % calls answered in 20 seconds - Benefits TOTAL | 33.10 % | Percentage | 2013/2014_Q1 | 2013-04-01 | 2013-06-30 | Weekly |
YCC157 | YCC % calls answered in 20 seconds - Benefits TOTAL | 43.70 % | Percentage | 2013/2014 | 2013-04-01 | 2014-03-31 | Weekly |
YCC157 | YCC % calls answered in 20 seconds - Benefits TOTAL | 47.10 % | Percentage | 2013/2014_Q2 | 2013-07-01 | 2013-09-30 | Weekly |
YCC157 | YCC % calls answered in 20 seconds - Benefits TOTAL | 48.80 % | Percentage | 2013/2014_Q3 | 2013-10-01 | 2013-12-31 | Weekly |