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- Published by:
- Colchester Borough Council
- Last updated:
- 21 December 2019
Council Tax Customer Satisfaction survey 2018/19 - customer calls conducted quarterly
- Published by:
- Colchester Borough Council
- Last updated:
- 21 December 2019
List of Current Byelaws in the Borough
- Published by:
- Colchester Borough Council
- Last updated:
- 21 December 2019
Our Customer Service Centre runs regular surveys to measure overall satisfaction with the service received. Each survey operates for a month and aims to record the views of as many customers as...
- Published by:
- Colchester Borough Council
- Last updated:
- 21 December 2019
Public Spaces Protection Orders (PSPOs) try to prevent particular things that are harming the quality of life of people in the local community.
Police or accredited Council Officers can issue...
- Published by:
- Colchester Borough Council
- Last updated:
- 21 December 2019
Assisted Funerals conducted during a rolling year to date. The information shown is all that the Council can provide with regard to Public Health or Assisted Funerals.
The Treasury Solicitor’s...
- Published by:
- Colchester Borough Council
- Last updated:
- 21 December 2019
Customer Contact Centre performance is measured on the average wait time for calls to be answered in seconds and the average resolution for calls received as a percentage.
The term “Generic”...
- Published by:
- Colchester Borough Council
- Last updated:
- 21 December 2019
Annual request numbers since 2010 with percentage from each recorded source.
- Published by:
- Colchester Borough Council
- Last updated:
- 21 December 2019
The council has to publish various annual reports in line with legislation or best practice. These are published on our website but are brought together here in to 1 place for openness and...
- Published by:
- Colchester Borough Council
- Last updated:
- 21 December 2019
Link to Licensing details page for Taxi and Private Hire Vehicles, Drivers and Operators.
- Published by:
- Colchester Borough Council
- Last updated:
- 21 December 2019
Planning Appeals Allowed
The figure given is the percentage total of appeals registered against a decision to refuse an application.
This indicator is no longer part of the Council's corporate...
- Published by:
- Colchester Borough Council
- Last updated:
- 21 December 2019
Credits can arise against business rates accounts for a number of reasons including vacation of premises, entitlement to business rates relief and revaluation. Credits can be set against liability...
- Published by:
- Colchester Borough Council
- Last updated:
- 21 December 2019
This indicator is part of the Council's corporate indicator set - K1 R2.
These results are published every 6 months, at the half year and year end.
This figure given is the percentage of the...
- Published by:
- Colchester Borough Council
- Last updated:
- 21 December 2019
This annual CBC funding combines with that awarded by Arts Council England and Essex County Council, as well as other public, private and commercial sources of income, to enable the organisations...
- Published by:
- Colchester Borough Council
- Last updated:
- 21 December 2019
All organisations with 250 or more employees must publish and report specific figures about their gender pay gap. The gender pay gap is the difference between the average earnings of men and women,...
- Published by:
- Colchester Borough Council
- Last updated:
- 21 December 2019
Information relating to trade unions within the Council
Under the Data Transparency Code, we are required to update this information on an annual basis
- Published by:
- Colchester Borough Council
- Last updated:
- 21 December 2019
Salary details for Colchester's Chief Executive and senior officers.
Pay is shown in £5,000 bandings as per the Data Transparency code.
The full pay policy can be found at the following...
- Published by:
- Colchester Borough Council
- Last updated:
- 21 December 2019
Data about licences issued in the Borough
To view each licensed premises on our interactive map, please click the following...
- Published by:
- Colchester Borough Council
- Last updated:
- 21 December 2019
Total number of households using data supplied by the Valuation Office. This is updated as at 31 March of each year
- Published by:
- Colchester Borough Council
- Last updated:
- 21 December 2019
This indicator is part of the Council's corporate indicator set - K1 P1
These results are published every 6 months, at the half year and year end.
The figure given is the percentage of...
- Published by:
- Colchester Borough Council
- Last updated:
- 21 December 2019
Details of all current Business Rates accounts held with Colchester Borough Council. See Downloads page to access records for individual months.
A revaluation of all non-domestic properties in...