National Archives - Calls to the Contact Centre

• Published by: The National Archives
• Last updated: 24 September 2020
• Topic: Government
• Licence: Open Government Licence

Summary

The Contact Centre is the First Point of Contact (FPoC) for all general enquiries, for the public and members of staff by telephone. It provides information on records and services alike, and refers customers to other institutions, record offices and archives as appropriate. The link below provides details of the number of calls received and answered during 2018-19.

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Data links

Link to the data	Format	File added	Data preview
National Archives - Calls to the Contact Centre - 2020-21	XLS	24 September 2020	Not available
National Archives Calls to the Contact Centre - 2019-20	XLS	17 June 2020	Not available
Calls to the Contact Centre - National Archives - 2018-19	XLS	10 August 2018	Not available

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