National Archives - Calls to the Contact Centre 2019-20

Published by:
The National Archives
Last updated:
22 February 2021
Topic:
Not added
Licence:
Creative Commons Attribution

Summary

The Contact Centre is the First Point of Contact (FPoC) for all general enquiries, for the public and members of staff by telephone. It provides information on records and services alike, and refers customers to other institutions, record offices and archives as appropriate. The link below provides details of the number of calls received and answered during 2018–19 and 2019–20. Content provided in this section is additional to that required by the Government’s transparency commitments.

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Link to the data Format File added Data preview
National Archives - Calls to the Contact Centre - 2020-21 XLS 22 February 2021 Not available
National Archives - Calls to the Contact Centre in 2019-20 XLS 03 February 2020 Not available
National Archives - Calls to the Contact Centre in 2019-20 XLS 03 February 2020 Not available

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