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- Published by:
- Colchester Borough Council
- Last updated:
- 08 August 2020
This shows the number of additional homes (net) provided in Colchester borough
These figures are published every 6 months, at the half year and year end
- Published by:
- Colchester Borough Council
- Last updated:
- 08 August 2020
Waste and Recycling Customer Satisfaction survey 2018/19 customer calls conducted quarterly
- Published by:
- Colchester Borough Council
- Last updated:
- 08 August 2020
Customer satisfaction survey results for the Council Tax call centre. Surveys are conducted every quarter and surveying runs for 1 month
- Published by:
- Colchester Borough Council
- Last updated:
- 08 August 2020
Customer satisfaction survey results for the Colchester Borough Homes call centre
- Published by:
- Colchester Borough Council
- Last updated:
- 08 August 2020
List of Current Byelaws in the Borough
- Published by:
- Colchester Borough Council
- Last updated:
- 08 August 2020
Our Contact & Support centre regularly surveys customers to measure satisfaction with the telephone service received. Each survey period runs for 1 month and aims to record the views of as...
- Published by:
- Colchester Borough Council
- Last updated:
- 08 August 2020
From 1 April 2017 - period runs from 1 April each year for 12 months. Info must be published by 31 July after end of period - ie 31 July 2018 for year to 31 March 2018.
This is different to the...
- Published by:
- Colchester Borough Council
- Last updated:
- 08 August 2020
Customer Contact Centre performance is measured on the average wait time for calls to be answered in seconds and the average resolution for calls received as a percentage.
The term “Generic”...
- Published by:
- Colchester Borough Council
- Last updated:
- 08 August 2020
Public Spaces Protection Orders (PSPOs) try to prevent particular things that are harming the quality of life of people in the local community.
Police or accredited Council Officers can issue...
- Published by:
- Colchester Borough Council
- Last updated:
- 08 August 2020
Assisted Funerals conducted during a rolling year to date. The information shown is all that the Council can provide with regard to Public Health or Assisted Funerals.
The Treasury Solicitor’s...
- Published by:
- Colchester Borough Council
- Last updated:
- 08 August 2020
The New Burdens Grant is paid by central government to local authorities under section 31 of the Local Government Act 2003.
- Published by:
- Colchester Borough Council
- Last updated:
- 08 August 2020
The council has to publish various annual reports in line with legislation or best practice. These are published on our website but are brought together here in to 1 place for openness and...
- Published by:
- Colchester Borough Council
- Last updated:
- 08 August 2020
Total number of households using data supplied by the Valuation Office. This is updated as at 31 March of each year
- Published by:
- Colchester Borough Council
- Last updated:
- 08 August 2020
Salary details for Colchester's Chief Executive and senior officers.
Pay is shown in £5,000 bandings as per the Data Transparency code.
The full pay policy can be found at the following...
- Published by:
- Colchester Borough Council
- Last updated:
- 08 August 2020
Information relating to trade unions within the Council
Under the Data Transparency Code, we are required to update this information on an annual basis
- Published by:
- Colchester Borough Council
- Last updated:
- 08 August 2020
Staff sickness rate, measured in working days
This information is published every 6 months, at the half year and year end.
From 2017/18 onward sickness absence is reported as a rolling 12 month...
- Published by:
- Colchester Borough Council
- Last updated:
- 08 August 2020
Resource showing Colchester Borough Council's strategic plan, performance & improvement framework, statement of accounts and other relevant information
- Published by:
- Colchester Borough Council
- Last updated:
- 08 August 2020
Details of all Council policies
- Published by:
- Colchester Borough Council
- Last updated:
- 08 August 2020
The 2016/17 figure includes new areas such as Garden Communities and Museum Traineeships, and externally funded posts to deliver community initiatives.
Under the Data Transparency Code, we are...
- Published by:
- Colchester Borough Council
- Last updated:
- 08 August 2020
Higher level penalty charge notices are a result of non payment within the initial payment window when issued.
Further details about the North Essex Parking Partnership and its annual report can...